Effective Communication of Librarians in the Dot Com Era
Keywords:Euphemism, Hard skills, Interpersonal communication, Intrapersonal communication, Soft skills
Librarians are spending lots of money for collection development, adoption of latest technologies, infrastructure development etc. The paper throws light on different types of communications, soft skills and hard skills, barriers of communication and how to overcome barriers. Interpersonal skills are very useful concept. Author also discusses different ways by which librarians can improve their Interpersonal skills to provide better service. Risk based thinking not only bring forth users’ satisfaction at its optimum level but also usher qualitative library service in this dot com era.
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Copyright (c) 2021 Atin Nandi
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