Effective Communication of Librarians in the Dot Com Era

Authors

  • Atin Nandi Department of Central Library, Indian Institute of Technology, Kharagpur, India

Keywords:

Euphemism, Hard skills, Interpersonal communication, Intrapersonal communication, Soft skills

Abstract

Librarians are spending lots of money for collection development, adoption of latest technologies, infrastructure development etc. The paper throws light on different types of communications, soft skills and hard skills, barriers of communication and how to overcome barriers. Interpersonal skills are very useful concept. Author also discusses different ways by which librarians can improve their Interpersonal skills to provide better service. Risk based thinking not only bring forth users’ satisfaction at its optimum level but also usher qualitative library service in this dot com era.

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Published

2021-05-02

How to Cite

[1]
A. Nandi, “Effective Communication of Librarians in the Dot Com Era”, IJRAMT, vol. 2, no. 4, pp. 147–150, May 2021.

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Section

Articles